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How to Handle When Someone Turns ANGRY! (Emotional Aikido Part 1)

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Did you know that when people are triggered, the prefrontal cortex in the brain shuts down? When we go into fight, flight or freeze mode, the amygdala or ‘hindbrain’ assumes control, which means we’re not in control at all. If you’re a fan of The Lord of the Rings, you know what I mean.

In this clip, I talk about:

  • What we should expect when people feel threatened or triggered
  • Whose job it is to shift tensions in a room
  • How to manage when someone comes at you with lots of charge
  • The 3-step practice that can save your relationships!

Tell me, do you think you can remember to do the 3 steps? I’d love to see your responses in the comments below.

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Get the Free Tough Conversations CARE Model

4 Steps to master any tough conversation, improving leadership skills, team productivity, and connection.